Privacy Policy

Last updated: 2025

LexRecover Consulting (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use and store your data.

1. Information We Collect

We may collect the following information:

• Name, email address and contact details
• Country of residence
• Broker/platform name
• Payment information (screenshots, statements, timelines)
• Communication records (emails, chats, screenshots)
• Any documents voluntarily provided to us

2. Why We Collect Your Data

We use your information to:

• Assess your case
• Prepare case files and documentation
• Communicate with banks, lawyers or regulators (only if instructed by you)
• Improve our services

3. How We Store Your Data

All data is stored securely and is accessible only to authorised team members. We use encrypted storage and industry-standard security practices.

4. Sharing of Data

We do not sell or rent your data. We may share information only with:

• Law enforcement, regulators or banks — if required by law
• External legal partners — if you explicitly choose legal representation

5. Your Rights

You have the right to:

• Request a copy of your data
• Request correction or deletion of your data
• Withdraw consent

6. Cookies

Our website uses basic cookies for analytics (Google Ads, Google Tag, Meta Pixel). These do not track personal identity.

7. Data Retention

Case files and documentation are stored for up to 24 months, unless you request earlier deletion.

8. Contact

For privacy questions, data requests or deletion requests, contact us at: +44 7457 428454